Frequently Asked Questions • Portland Sign Company - Malaya Signs

Frequently Asked Questions

Frequently Asked Questions and Sign Ordering Tips

Here are some of the most frequently asked questions about our signs and ordering process. Many of these questions have ranging answers depending on your needs and situation.

How much does a sign cost?
We offer all types of signs, from small a-frame signs, to large monument signs. Our sign packages and solutions are custom built for your business and scaled to fit your budget. The real question is how much is it worth to have your business identity displayed professionally and built by a company you can trust to stand behind their work?
How do I start?
For larger projects such as monument signs, architectural signs or apartment complex signage, you can begin a quote request on our Sign Quote page. Provide the information you have, to give us an idea of how best to proceed. For smaller projects such as banners, flat printed signs, a-frames or yards signs, call us at 503.517.0990 to get pricing for any of our many options.
Will I get to see what my sign will look like before it's made?
Absolutely. Graphic proofs are provided for all sign orders, with details about the fabrication of the order and a visual of the sign design for verification of information and approval. Printed samples can be provided on request for an additional fee.
How long will it take to get my sign?
With our range of capabilities and the custom nature of many orders, our lead times can vary depending on workload, construction methods, permitting and many factors. Our aim is to keep you informed of what to expect at each stage of a sign order and provide frequent updates along the way.
Do I have to pay before I receive my sign?
We offer a number of payment terms based on order size, frequency and customer history. If you are a first time client, small orders under $500 are prepaid upon approval of quote. Orders over $500 typically require a 50% deposit with the remaining 50% paid on delivery, shipping or installation of signage. We also offer payment terms for frequent and long term clients.
I don’t know what I need, can you help?
We are here to help you get excellent signage and our specialty is custom. Give us any information you have on our sign quote form to get started, we will follow up with the next steps.
How long will my sign last?
With such a large number of offerings and external factors, the lifetime of your signage can range a great amount.
Can you make my sign out of __________ ?
We get many requests to use specific materials, styles, colors, sizes and locations for signage. It is our specialty to accommodate your needs whenever possible and feasible. We will discuss your options and their costs along with recommendations for alternatives if they are available and beneficial.
Is there a warranty on my sign?
We offer a 1 year warranty on signage manufacturing and installation. This does not cover damages due to weather or incidents related to weather activity, negligence or other external factors not inherent to construction, materials or installation of signage.

Common Sign Questions

Questions to Consider

Many of these are questions we will ask to ensure we have the correct information needed for an accurate sign quote. If you don’t have the answers to some of these questions, there’s no need to panic! It can typically be resolved with a site-survey or research to find out the answers. Some or all of these questions may not apply to your situation.

Will this be an interior or exterior sign?
Is the sign permanent or temporary?
Do you know the location you need the sign?
What is the signs main purpose / intent?
What information will you need on the sign?
Do you have any materials such as branding guidelines that need to be followed?
Do you have artwork or graphics such as a logo or images you will be providing for the sign?

Do You Have a Question Not Seen Here?
We're A Click Away.